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paper republic

Do you ship to my country?

How long until I get my order?

How can I track my package?

What if I'm not home for delivery?

Will I pay taxes for international shipping?

When will my order be shipped?

What payment methods do you accept?

Can I use a different billing address?

Which currency will I be charged in?

Where can I get an invoice for my order?

Do you accept returns and exchanges?

How long does it take to process a return?

Do you have a shop in Vienna?

Can I order online and pick it up at your shop?

Do you have a shop in my country?

Can I send my order as a gift?

My order is stuck in transit. What can I do?

Orders, shipping & returns

What is the difference between the grand voyageur and portfolio?

What is included in the leather journal?

What are the sizes of your leather journals?

My leather doesn't look exactly like the pictures. Why is that?

Where do your products come from?

Do you have vegan leather journals?

Will my laptop fit "le sleeve"?

Will my pen fit "le loop"?

How to take care of your leather

Which refill size do I need for my journal?

What is the difference between the notebook refill and the book refill?

Can I use a fountain pen with your refills?

How can I add refills?

How many refills fit inside your leather journals?

Do I need extra ribbons?

Can I change the colour of my ribbons?

How much does embossing cost?

How many letters can I emboss?

When do you restock?

Do you have different paper than blank?

Products

How do I become a paper republic member?

What offers do I get as a member?

Membership

What is l'atelier?

How do I make an order with l'atelier?

What can I customise at l'atelier?

How long does it take to receive my l'atelier order?

l'atelier

Frequently asked questions about orders, shipping and payments.

Find out more about becoming a paper republic member

Find out more about how to customise your leather companion

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Orders, shipping & returns

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l'atelier